What makes us tick


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At RD Avery, our mission is to provide Complete Vehicle Care meaning a place where customers can entrust their vehicle in confidence and receive the best quality vehicle repair, recovery and customer service; and to become a leading independent vehicle recovery and repair facility on the South Coast by remaining true to our core values of honesty and integrity.

In order to achieve our mission, we will:

  • Strive to deliver unrivalled customer service, tailored to the customer’s requirements, at a competitive cost. 

  • Inspire our employees to meet their full potential by recognising their contribution and share in our growth and success; and by investing in their development and training.

  • Be proactive in keeping abreast of the changing marketplace by investing in new equipment, technology and vehicles that will meet the growing requirements of, and the opportunities within, the marketplace.

  • Hold the health, safety and wellbeing of our employees as paramount and commit to ensuring their continued protection whilst at work.

  • Remain true to our core values of honesty and integrity which are at the heart of the business and is the driving force of all the values Ray and Sue Avery hold dear.